Change Password
The Change Password option opens a screen for users to change their login password. A message on the Change Password screen provides information about the password format to follow.
Tip
Administrators can change the password format from .
You can change your password at any time by completing the following steps:
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Navigate to .
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Enter the current password in the Old Password field.
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Enter the new password in the New Password field following the format criteria in the informational message at the top of the screen.
See below for more information.
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Re-enter the new password in the Confirm New Password field to verify entry of the password.
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Click Save.
The next time you log on, you must use the new password.
Password Format Terminology
Depending on the corporate policies, a "strong" password may be needed, which requires the user to enter a certain number of characters, numbers, and upper/lower case letters in the password.
The format requirements display in the Information Message when entering a new password with initial login, or when resetting the password. These requirements can be set up in any order in the password.
Lowercase Characters: Letters on the keyboard that are accessed without using the <SHIFT> key; lower case letters, such as a, b, or c.
Numeric Characters: Number values, such as 1, 2, 3, 4, 5, 6, 7, 8, 9, or 0.
Passwords are Case Sensitive: This means that the system differentiates between an upper case letter and a lower case letter. So if your password is “NewUser” but you enter “newuser”, you would get an error message that the password is invalid.
Special Character: Special characters are those characters on the keyboard that are not letters or numbers.
Uppercase Characters: Uppercase letters on the keyboard are accessed using the <SHIFT> key; capital letters, such as A, B, or C.