Adding a New Message

Messages appear on the My Unread Messages card of the Home page of designated employees. To send a message to one or more employees, complete the following steps:

  1. Navigate to Actions > Employee > Messages.

  2. In the Actions area, click New Message.

    The Employee Search screen opens.

  3. Enter criteria to search for an employee record, and click Search.

  4. In the search results, click the box next to each employee who should receive the message.

  5. In the Message Wizard Steps area, click Next.

  6. Configure the message you want to send.

    1. In the Subject field, enter a title for the message.

    2. Select the level of Importance.

      An icon will appear with the message to identify High or Low importance.

    3. Using the formatting controls, create your message in the Text field.

      Formatting counts toward the maximum characters allowed in this field.

      Note  

      Note the following restrictions when adding message text:

      • You can paste text into the Text field when adding a new message; however, unsupported formatting will be removed, leaving only the basic text. For example, underlined, colored, and hyperlinked text would be reduced to basic text. But you can create a hyperlink after the text is pasted.

      • You cannot paste images into the Text field.

      • You cannot use angle brackets, such as <text>, in the text.

      • Tabbing or using multiple spaces in a row will get removed so that only a single space occurs between words and sentences. If you need to separate words by more than one space, use an alternate approach, such as multiple underscores or dashes. However, you can hit Enter multiple times to create vertical spacing.

  7. In the Message Wizard Steps area, click Finish.

Depending on the page displayed, the following fields may be available. Click on the link to navigate to the description.

Priority

Subject

Text

Priority

The priority field indicates the importance of the message, such as Low, Normal, or High. High and low priority messages display icons; normal priority messages do not display an icon.

The following priority icons may be displayed when viewing messages:

High Priority

Indicates that this message was sent with a high priority.

Low Priority

Indicates that this message was sent with a low priority.

Subject

The subject title of the message. This subject title appears on the My Unread Messages section of the Home Page.

Text

The free-form text of the message.