Filtering the Message List

All Messages currently assigned to the logged in user are displayed on the screen. To limit the number of messages displayed, a filter can be applied.

Click on the card arrow to the right of the Filter Criteria bar and enter the filter criteria.
When the criteria have been entered, click on the Filter button to apply the filter.
To remove the filter and display all records, click on the Remove Filter button.
To view the details of a specific message, click on the card arrow to the right of the record.

The following fields are available when filtering the displayed record list:

Attachments

Indicates whether the message has an attachment. Messages that include an attachment have an icon in the Attachment column. Open the message, and then select the Attachment tab to display the attachment link. Click on the attachment name to open and view it.

Begin Date Range

The earliest date of the date range to include in the filtered messages listing. All messages created on or after the entered Begin Date Range date and on or before the End Date Range date are included in the filter.

End Date Range

The latest date of the date range to include in the filtered messages listing. All messages created on or after the entered Begin Date Range date and on or before the End Date Range date are included in the filter.

From

The user who sent the message. If the message is generated by the system as a result of a Notification Subscription, this field displays System Account.

Priority

The priority field indicates the importance of the message, such as Low, Normal, or High. High and low priority messages display icons; normal priority messages do not display an icon.

The following priority icons may be displayed when viewing messages:

	High Priority	Indicates that this message was sent with a high priority.
	Low Priority	Indicates that this message was sent with a low priority.

Severity Level

The level of seriousness assigned to this message, such as Informational, Warning, or Critical.

	Critical	Indicates that this message has a status of Critical. Depending on settings, the employee may be locked out from badging into the system with a critical message relating to Licenses or Education Requirements. Note Contact your supervisor if you are locked out due to a Critical message.
	Warning	Indicates this message has a status of Warning. The employee usually has to complete an action.
	Informational	Indicates that this message is informational only.

Status

This column indicates whether or not a message has been read. Only unread messages are visible in Home > My Unread Messages.

Unread

Indicates that this message has a status of unread. Once a message has been opened, the status is automatically reset to Read and this icon is no longer displayed.

Subject

The subject title of the message. This subject title appears on the My Unread Messages section of the Home Page.