Notification Method

These preferences determine which methods your organization uses for the following types of notifications:

Non-subscription notifications

These notifications do not require an intentional action to subscribe to them and are triggered automatically in the following situations:
- Password expiration warning
  
  This notification is sent to the affected user alerting them that their password is about to expire. This type of notification only applies when your system is set up for system authentication, rather than LDAP or SSO.
- System license compliance
  
  This notification is sent to license administrators when system license counts approach or exceed license limits. For more information, see System Licensing.
- Employee transaction modification
  
  This notification is sent to the person who started a Retro Calculator job and an employee's transaction was modified that may have an effect on the retro job in progress.
- Education transaction entry
  
  This notification is sent to the person who submitted an education transaction that either was successful or failed.
Mandatory event subscription notifications

These notifications do not require an intentional action to subscribe to them and are triggered automatically for event subscriptions set up as mandatory. For example, you might set a mandatory event subscription that alerts employees when a clocking or calendar request's status is changed by a manager or when a self-scheduling period opens.

For more information about setting event subscriptions as mandatory or optional, see Event Subscriptions.

Setting preferences for notification methods

To set preferences for notification methods, complete the following steps.

Navigate to Preferences > System Preferences > Notification Method.
Select the methods your organization uses for notifications.
- Portal: Notifications appear on employees' Home screen in the My Unread Messages card.
- Email: Notifications are sent to the active email addresses entered in the employees' records.
  
  Employees are sent emails only during the time frame set up in the Availability field associated with their configured email addresses. If the notification is sent outside the Availability time frame, the notification is sent to the employee as a portal notification.
- Push: This method is used only by the Employee Schedule Update notification and the Self Scheduling Opening and Closing Notifications to send push notifications to employees' mobile phones. For information about the these notifications, see Employee Transaction Notifications and Self Scheduling Notifications.
If Portal and Email are selected and an employee does not have an email address entered on their employee record, the notification only goes to the their Home screen (portal option). However, if only Email is selected and an employee does not have an email address entered on their employee record, the employee will not receive the notification.
Click Save.

Resetting preferences

The following Actions are available in the left pane:

Reset All Users

Click Reset All Users to reset the preferences for all users back to the system defaults as set up on the System Preferences screen, which replaces the users' selections set up on the My Preferences screen.

Reset Users

Click Reset Users to reset the preferences for selected users back to system defaults as set up on the System Preferences screen, which replaces those users' selections set up on the My Preferences screen.

The Employee Search screen appears for you to search for and select one or more employees to reset.

After selecting Reset Users, the following Actions are available for resetting preferences:

Cancel Reset

The Cancel Reset button cancels the reset process. The preferences set up by users on the My Preferences screen are left intact.

Reset Selected

The Reset Selected button changes the values for the selected employees to the default values as set up on the System Preferences screen.

Select each employee name and click Reset Selected.